Comments on: Burned http://joanna.briggs.ca/blog/2008/11/23/burned/ big UX, little knitter, chief knitting officer Tue, 15 Mar 2011 20:10:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Joanna http://joanna.briggs.ca/blog/2008/11/23/burned/comment-page-1/#comment-11595 Joanna Sun, 07 Dec 2008 01:46:24 +0000 http://joanna.briggs.ca/blog/?p=481#comment-11595 UPDATE: Now, watch Sony do nothing with my <a href="http://getsatisfaction.com/sony/topics/my_recalled_notebook_isnt_being_fixed" rel="nofollow">post on GetSatisfaction</a> UPDATE: Now, watch Sony do nothing with my post on GetSatisfaction

]]> By: Erica http://joanna.briggs.ca/blog/2008/11/23/burned/comment-page-1/#comment-11378 Erica Mon, 24 Nov 2008 05:28:50 +0000 http://joanna.briggs.ca/blog/?p=481#comment-11378 Oh I haven't relayed my HP tribulations to you yet. It's even worse, believe it or not, customer-service wise. Is there no good support out there, or what? Oh I haven’t relayed my HP tribulations to you yet. It’s even worse, believe it or not, customer-service wise. Is there no good support out there, or what?

]]> By: Joanna http://joanna.briggs.ca/blog/2008/11/23/burned/comment-page-1/#comment-11377 Joanna Mon, 24 Nov 2008 05:20:49 +0000 http://joanna.briggs.ca/blog/?p=481#comment-11377 Exactly! This is my second Sony subnotebook. I also own a Sony digital camera and a Mylo. I mean, who else is so much of a Sony fan to own (and still use) a Mylo? Exactly! This is my second Sony subnotebook. I also own a Sony digital camera and a Mylo. I mean, who else is so much of a Sony fan to own (and still use) a Mylo?

]]> By: Kaleem http://joanna.briggs.ca/blog/2008/11/23/burned/comment-page-1/#comment-11376 Kaleem Mon, 24 Nov 2008 05:07:29 +0000 http://joanna.briggs.ca/blog/?p=481#comment-11376 This runaround sounds suspiciously like my experience trying to get a minor repair while under warranty & the atrocious "customer service" -- if one can even call it service -- I received at Sony Canada's flagship store in Toronto's Eaton Centre. My VAIO is the best (and most expensive) laptop I've owned. People still act like it's from the future. But I'm seriously rethinking if I want to give my money to a company that treats its best customers so poorly. This runaround sounds suspiciously like my experience trying to get a minor repair while under warranty & the atrocious “customer service” — if one can even call it service — I received at Sony Canada’s flagship store in Toronto’s Eaton Centre.

My VAIO is the best (and most expensive) laptop I’ve owned. People still act like it’s from the future. But I’m seriously rethinking if I want to give my money to a company that treats its best customers so poorly.

]]>